Supplier reviews help you understand where a supplier is in your review process, whether action is needed, and whether a final review outcome has already been recorded.

Use supplier reviews to assess suppliers, request input from other stakeholders, and keep a saved record of review activity over time.

The supplier review modal gives you a complete view of the review process for a supplier.

You can request review decisions from internal or external stakeholders to Approve or Reject a supplier or specific criterion.

Decision requests are useful when another person needs to provide input before the review can move forward. For example, you may need a decision from a colleague or another external reviewer.

When a decision request is sent, updates sync both ways. This means that when the requested person responds or changes their decision, the supplier review is automatically updated.

Click Request decision in the review modal.

You can then choose to send a decision request to an existing user populated from a drop down box:

Or send a decision request to an external user, including which elements of the supplier's profile you'd like them to review:

Once decisions are sent, you can see how many decision requests are outstanding [1] and who they have been sent to [2]:

Click on Manage decisions to view further details [1] or remove decision requests [2]:

Decision makers receive an email prompting them to respond. The email names the requester, their recommendation, and any note they left, then a single View and Respond button:

For external users, clicking View and Respond opens a dedicated decision page, no Risk Ledger login required.

It shows only the context needed to decide - here, the supplier's compliance score and the specific non-compliant controls - plus a Your decision panel on the right where the person picks Approve or Reject and can add a comment:

Internal users are taking directly to the platform when they click View and Respond and will be able to take action in the review modal once logged in.

Inside the supplier's review, under Decisions, their own row shows a Respond button while it's their turn:

Clicking Respond then opens the same modal as the external user flow: who requested it, the summary and any attached evidence, and Approve/Reject actions.

Once you've setup the review and click Mark as reviewed, you'll be taken to the Finalise review page where you can decide a re-review time period. This is optional, but allows you to see when a review needs to be re-completed (and the status of the supplier will change to Needs re-review):

A supplier can have one of the following review statuses:

When a supplier has been reviewed, you may also see a more specific review recommendation or outcome, such as Approved or Rejected.

These outcomes are separate from the high-level review status. For example, a supplier can have a status of Reviewed with a recommendation of Approved, or Reviewed with a recommendation of Rejected.

Supplier reviews are saved over time, so you can see previous reviews and understand how a supplier’s review position has changed.

This helps you:

To download supplier review data, navigate to the supplier's overview page and choose your export file type:

Then select Approval status and Export PDF:

No. Approved and Rejected are more detailed outcomes shown once you are looking at a reviewed supplier. The review status tells you where the supplier is in the review process.

This means the review is waiting for one or more requested decisions before it can be completed.

This means the review cannot currently progress. Required information, decisions, or actions may be missing.

Yes. You can send review requests to both internal and external stakeholders.

Yes. Decision requests update both ways, so responses or changes from requested reviewers automatically update the supplier review.

Yes.

No, please start a new review instead.