What are Supplier Review Statuses?
Supplier review statuses help you understand where a supplier is in your review process, whether action is needed, and whether a final review outcome has already been recorded.
Use supplier reviews to assess suppliers, request input from other stakeholders, and keep a saved record of review activity over time.
What supplier review statuses mean
A supplier can have one of the following review statuses:
Status | What it means |
Not Reviewed | The supplier has not yet been reviewed. No active review is currently underway. |
Reviewed | The supplier has been reviewed and a review outcome has been saved. |
In Review | A review has been started but is not yet complete. |
In Review (decision pending) | The review is waiting for one or more requested decisions before it can be completed. |
In Review (blocked) | The review cannot currently progress because required information, decisions, or actions are missing. |
Needs Re-review | This status is triggered by the re-review date (or review expiry date), which is set when finalising a review |
Reviewed suppliers
When a supplier has been reviewed, you may also see a more specific review recommendation or outcome, such as Approved or Rejected.
These outcomes are separate from the high-level review status. For example, a supplier can have a status of Reviewed with a recommendation of Approved, or Reviewed with a recommendation of Rejected.
Please note: Approved and Rejected statuses are optional sub-states to provide more detail on decisions.
Reviewing a supplier
The supplier review modal gives you a complete view of the review process for a supplier.
To start a review:
Navigate to a supplier's Overview page
Check to see the current review status
Click Start review (or New review if one has been previously completed)
From the modal, you can:
See when the review started.
See when the review was last edited.
Track the current review stage.
Block a review.
Add or update a recommendation (Approve or Reject)
Request decisions from other people.
Add review notes.
Delete a review.
Complete a review.
Once you've setup the review and click Mark as reviewed, you'll be taken to the Finalise review page where you can decide a re-review time period. This is optional, but allows you to see when a review needs to be re-completed (and the status of the supplier will change to Needs re-review):
đĄ Tip: Clicking out of the current review into another part of the platform area will auto-save your progress. You can return to the review at any time.
Requesting decisions
You can request review decisions from internal or external stakeholders.
Decision requests are useful when another person needs to provide input before the review can move forward. For example, you may need a decision from a colleague or another external reviewer.
When a decision request is sent, updates sync both ways. This means that when the requested person responds or changes their decision, the supplier review is automatically updated.
Click Request decision in the review modal.
You can then choose to send a decision request to an existing user:
Or send a decision request to an external user, including which elements of the supplier's profile you'd like them to review:
Once decisions are sent, you can see how many decision requests are outstanding (1) and who they have been sent to (2):
Click on Manage decisions to view further details (1) or remove decision requests (2):
Review history
Supplier reviews are saved over time, so you can see previous reviews and understand how a supplierâs review position has changed.
This helps you:
Track past recommendations.
Understand why a supplier was approved or rejected.
See when review decisions changed.
Maintain an audit trail of supplier review activity.
How to download Review data
To download supplier review data, navigate to the supplier's overview page and choose your export file type:
Then select Approval status and Export PDF:
FAQs
Is Approved or Rejected the same as a review status?
No. Approved and Rejected are more detailed outcomes shown once you are looking at a reviewed supplier. The review status tells you where the supplier is in the review process.
Why is a supplier marked In Review (decision pending)?
This means the review is waiting for one or more requested decisions before it can be completed.
Why is a supplier marked In Review (blocked)?
This means the review cannot currently progress. Required information, decisions, or actions may be missing.
Can I request decisions from people outside my organisation?
Yes. You can send review requests to both internal and external stakeholders.
Do decision request updates sync automatically?
Yes. Decision requests update both ways, so responses or changes from requested reviewers automatically update the supplier review.
Can I complete a review if the decision requests haven't been done?
Yes.
Can I edit a completed review?
No, please start a new review instead.
đĄ If there is anything we haven't covered, please feel free to contact us at support@riskledger.com or alternatively, select the Chat icon in the bottom right corner.