It is part of our founding mission to make responding to client security due diligence requests as pain free as possible for you, so we provide resources to compliment the platform and guide you as you use it.

When reviewing the assessments, clients are looking to understand the security posture of the whole organisation. With this in mind, when completing your supplier profile ensure you are completing the questions at an organisation-level rather than in relation to one specific product or service.

For example, if a client is looking to connect with Atlassian, then Atlassian would need to answer the questions about security at an organisational level. They would not go through the questions and answer them in reference to a specific product, such as Jira.

If your security controls are noticeably different for each product or service, please contact the Customer Success team at customersuccess@riskledger.com to discuss how best to present the information on the platform without causing confusion or unnecessary duplication.

Our Knowledge Base includes an article on every single risk control included in our Supplier Assessment Framework.

Each article explains what the control is, how to respond to the question on your profile, why the risk control is important and guidance on how to implement the control securely.

If you have any further questions that are not answered in our Knowledge Base or Help Centre, or would like to book a training session, contact Support.