Please note: you can only launch a remediation action against a control that is non-compliant. To find out how to apply non-compliance to a compliant control, click here.

To launch a remediation action, please follow the steps below.

  1. Log in to the Risk Ledger app as an Edit, Admin, or Lead User of an organisation set up as a Client. 
  2. Navigate to the Suppliers page. 
  3. Select the Supplier for whom you want to launch the remediation action against and click on that name to go to their profile. 
  4. Locate the control that you would like to launch a remediation action against. Please note, you can only launch a remediation action against a non-compliant control.
  5. Click on the control. A pop up will appear. To launch a remediation action, click on the Request Remediation button.
  6. Enter a Reason for the remediation action. Enter a deadline that you would like the remediation action to be completed by.
  7. Click Request Remediation.
  8. The Open Action will now be in your Action Centre.

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